General Terms and Conditions

These Terms and Conditions describe the rules that govern use of our platform and the relationship between you and us. We provide online casino and sports betting services, and these terms explain your responsibilities as a user, our rights as operator, and the practical rules that apply when you register, deposit, place bets, claim promotions and request withdrawals. By using our services you agree to comply with these terms and any additional rules posted on the site.

Account responsibilities

You are responsible for keeping your account secure, for all activity under your login details and for ensuring the information you provide is accurate and up to date. Do not share your password or allow others to access your account. We may require verification of identity and address before allowing play or processing withdrawals. If we suspect unauthorised access, fraud, collusion or misuse of bonuses we may suspend or close the account and withhold funds until checks are complete.

Verification and security

We may ask for identity documents, proof of address and evidence of source of funds. Verification is a normal part of account management and is required before certain transactions. We use reasonable security measures to protect your data but you must also take care to protect your login credentials and payment details.

Eligibility requirements

To open an account you must be of legal gambling age in your jurisdiction and able to enter into a binding agreement. You may only hold one account unless explicitly permitted. We reserve the right to refuse registration from persons in restricted jurisdictions or where other legal or regulatory restrictions apply. Providing false or misleading information may lead to account closure and forfeiture of balances.

Acceptable platform use

Use of the platform must be lawful and in good faith. You must not attempt to manipulate games, exploit software, use automated systems or try to bypass geographic or other restrictions. Abusive, fraudulent or offensive behaviour towards staff or other players is not permitted. We may suspend access, cancel bets or close accounts where acceptable use is breached.

General bonus and promotion rules

Promotions are subject to specific terms and conditions which will be published with each offer. Unless otherwise stated, bonuses require activation and may carry wagering requirements, game restrictions and maximum bet limits. We reserve the right to refuse or revoke promotions where abuse, error or fraud is suspected. Bonus balances may be forfeited if account verification is incomplete or terms are breached.

Deposits and withdrawals

Available payment methods, minimums and limits are shown in your account. We process deposits promptly but withdrawals may be subject to verification and payment provider processing times. We may apply withdrawal limits, and in some cases request additional documents before releasing funds. If we suspect money laundering or other criminal activity we will refuse or delay transactions and report as required by law.

Account limits and responsible play

You can set deposit, loss and session limits and use time-outs or self-exclusion tools. We encourage responsible play and may impose temporary or permanent limits where necessary to protect you or to comply with legal obligations.

Dispute resolution

If you have a complaint please contact our support team and provide relevant details. We aim to resolve disputes promptly and fairly. If we cannot reach agreement you may have recourse to an independent dispute resolution service where applicable. For initial contact use [email protected].

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the service after publication of updates constitutes acceptance of the revised terms. We recommend checking this page regularly for any changes.